Definition[]
There are two stages for a Bug -- Bug Report and Known Bug.
- Bug Report: Bug Reports are reports of bugs that have never been reported to DCW previously. The reporting user will be credited with the discovery when the Bug is confirmed.
- Known Bug: Known bugs are bugs that have been reported to DCW, and confirmed by another active DCW user.
Bug Report Format[]
{{Bug Report |Date= |Bug Name= |Credit= |Platform= |Description= |}}
Known Bug Format[]
{{Bug Report |Date= |Bug Name= |Credit= |Platform= |Description= |Solution= |}}
Instructions[]
- Report the Bug on the Forum
- Copy the Bug Report Format code
- Edit the Bug Report Section
- Paste the Bug Report Format code
- Fill in the blanks
When the Bug is confirmed, it can moved to the Known Bugs Section, with an additional field -- Solution; leave the Solution field blank unless there is one.
Bug Reports[]
Date | Bug Name | Credit |
---|---|---|
March 26, 2022 | Name Distortion Glitch | Light.Vs.Dark |
Platform | not specified | |
Description | So, I was playing Dragon City normally, until I hatched a W2S Dragon. What's the problem with hatching a W2S Dragon, you may ask? Well, it's name appeared all distorted and glitchy. It appears like it's supposed to be Lex which is OK, but after that there are glitched code characters, then "DRAGON_ERR", which I'm assuming means "DRAGON_ERROR", but I guess it still played by 1 rule and didn't exceed 16 characters. Nevertheless, I'm not sure if it is permanently glitched or hacked and if I should sell it for the sake of my save file, or if it is as insignificant as a visual bug and it is still an OK dragon. Thank you for reading my report and I hope there is a solution other than selling it, as I hate to sell dragons of Epic rarity or higher! | |
Solution | {{{Solution}}} |
In Reverse Chronological Order. Please see Preceding Sections for code instructions.
Date | Bug Name | Credit |
---|---|---|
20150904 | 2 Instances of same battle at same time | TienShenLong |
Platform | not specified | |
Description | Double instance running: You only see the normal battle's screen but "another combat's attacks" (not echoes of current ones)can be heared at same time. After the "You win the battle" popup was clicked, another screen appeared showing the just-ended combat's starting screen after the opponent's 1st attack. Entire screen unresponsive to clicks, even when the cursor changes accordingly to mark the "clickable" points on all the proper places. The Combat's menu Tabs, "Attacks" and "Your Dragons" unresponsive the same as top ones but showing no contents nor any clickable location on the showed activated tab. After reload the page only noticeable effect was that double-instanced frame was counted as another/different combat. | |
Solution | -Tien´s (only) solution: Hard-refreshing the page (Shift+F5) |
Date | Bug Name | Credit |
---|---|---|
20141014 | Description Disorted | Solstice2000 |
Platform | not specified | |
Description | The message which reminds you about not having the required habitats for a dragon has it's specified elements stuck together. | |
Solution |
Date | Bug Name | Credit |
---|---|---|
20140426 | Element Spacing | Solstice2000 |
Platform | not specified | |
Description | I was about to fight Blue Dragon during the Olympus Island Event until I spotted that it's elements have a slot between them. Probably a glitch or maybe it might get a new element? | |
Solution |
Date | Bug Name | Credit |
---|---|---|
20140422 | Falling Stars (Literally) | Solstice2000 |
Platform | not specified | |
Description | Every time I feed a dragon pasts it's level, the stars keep moving downwards by every level I reach, until it is completely unseen. The pictures at the left show the process while feeding the Great White Dragon while the ones at the right show the Elfic Dragon. | |
Solution |
Date | Bug Name | Credit |
---|---|---|
20140423 | Revealed Code Bug | Solstice2000 |
Platform | not specified | |
Description | After completing a stadium cup, some parts of the congratulating message show code instead of the Cup name and '12 hours'. | |
Solution |
Known Bugs[]
In Reverse Chronological Order. Please see Preceeding Sections for code instructions.
Date | Bug Name | Credit |
---|---|---|
20140504 | Wrong cost for Breeding Sanctuary upgrades | Orthotope |
Platform | not specified | |
Description | The upgrade costs for the Breeding Sanctuary shown in the client are lower than what they are on the server. For example, a step that claims to cost 897,000 gold actually cost 1,211,000 . Since the client's gold tally is now too high, it's possible to attempt to spend gold you don't have, which causes an error and forces a page reload. | |
Solution |
Date | Bug Name | Credit |
---|---|---|
20140330 | Stadium Bugs | Solstice2000 |
Platform | not specified | |
Description | I actually encountered 2 bugs related to Combat. The first was during PVP, which the opponent's dragon in its thumbnail when fighting might not change even when it's defeated and changed to a new dragon. See the first picture.The second bug I encountered was at the Stadium, even though you can fight at the next cup, the Stadium will still look as if it's still in cooltime. See the second picture. | |
Solution | This is confirmed as a graphics Bug, usually caused by a slow connection. The Battle functions normally even though the graphics does not load correctly.
Clearing the cache helps sometimes, but the best is to ensure you have a high-speed connection, if the Dragons are not pre-loaded in the cache. |
Date | Bug Name | Credit |
---|---|---|
20140220 | Japanese Island Mobile App Bugs | CyBeRdrgn |
Platform | not specified | |
Description | There are a couple of bugs brought forward from Viking Island Mobile Event:
| |
Solution | # n/a
Update 2014-03-31: Medals bug fixed. |
Date | Bug Name | Credit |
---|---|---|
20140220 | Viking Island Mobile Battle Bug | CyBeRdrgn |
Platform | not specified | |
Description | A bug causes the Battle Order and Hammers Count to reset after buying a Slate in the Viking Island Quest for Mobile. | |
Solution | Please refrain from extended Battles before buying Slates. A report has already been submitted to SP via DCW channels. SP is aware of the bug and working on a fix.
Update 2014-03-31: Hammers bug fixed. |
Date | Bug Name | Credit |
---|---|---|
20140216 | Ultra Breeding Tree Shop Discount Bug | Eddiechubhunter |
Platform | not specified | |
Description | Players report that they are unable to cash in the Ultra Breeding Tree @ 70 gems even though they have enough gems. Instead, DC flags them as not having enough gems and brings them to another part of the shop for purchase of more gems.
This error only seems to appear if the Player has less than 100 gems at the time. Reference --> Thread:182644 | |
Solution | Tinhinane reports that a stubborn friend refreshed DC 10 times before being allowed to cash in the Offer. Tinhinane also reports another friend being able to take advantage of the Offer only after having a minimum of 100 gems.
DCW will submit a report to SP and request for the Offer to be either extended or brought back for another 24h, after the bug has been fixed. |
Date | Bug Name | Credit |
---|---|---|
20140115 | Android Battle Weirdness | Nlby001 |
Platform | not specified | |
Description | See screenshot insert.
Damage for Attacks is normal value, but the range includes both positive and negative values. It is possible for the attacks to do nil damage, or heal the target Dragon. Only appears to be happening for Android Apps. | |
Solution | MaD DoG reported to SP. Awaiting update. In the meantime, the hardcore Gamers may enjoy the Epic Battles resulting.
Update 2014-01-15: App update released. Fix confirmed. |
Date | Bug Name | Credit |
---|---|---|
20131129 | Castle Island/Egyptian Island Graphics Error | CyBeRdrgn |
Platform | not specified | |
Description | See screenshot insert. | |
Solution | The only bug is graphics. No action necessary. Reported to SP.
20131129: Bug fixed. |
Date | Bug Name | Credit |
---|---|---|
20131102 | Electric dragon bug | Djole2003 |
Platform | not specified | |
Description | When i or other players use the electric dragon in combat first two or three attacks go well and then it just stands there and breaths.And if i refresh the page the battle isn`t there. | |
Solution | This bug has been resolved. |
Date | Bug Name | Credit |
---|---|---|
20131102 | Mobile PVP Extra Battle | CyBeRdrgn |
Platform | not specified | |
Description |
The App does not automatically end the League and forward you to the next when you win the 7th PVP Battle. | |
Solution | This bug is still present. A temporary solution follows.
Temporary: Fight the 8th Battle for extra victories; or Close the League and re-open. (Confirmed you are rewarded with 3 and for the completion using this method.) Note: Report submitted today to SP. Reply not expected until next week, as they do not work weekends. |
Date | Bug Name | Credit |
---|---|---|
20131102 | Abnormal Dragon growth | Kentcyrilb21 |
Platform | not specified | |
Description | When fed rapidly, dragon stays in its form (e.g. Lv. 4 Mercury Dragon fed to Level 7; Dragon will stay in its Lv. 4 form) | |
Solution | The problem is a graphics error. Refresh the page. |
Date | Bug Name | Credit |
---|---|---|
20131030 | Dragonarium Bug | Dragonbreeder74 |
Platform | not specified | |
Description | Dragons are stuck in Dragonarium | |
Solution | Social Point is aware of the problem. Here is the response from the Community Manager:
'"Hi guys., Some players of Dragon City are experiencing problems with the Dragonarium. In case you are one of those players, you will only be able to release dragons from the "Elements" tab, all other tabs are blocked. We would like you to know that our developers are working to find the source of the issue, it should be solved at the beginning of next week. Since we're aware of the issue, please note that it's not necessary that you send a ticket to Support. When the issue is solved it will be fixed for all the affected players. CM." 20131106 Update: Workaround released -- Place an Elemental into your Dragonarium. It will release the remaining Dragons. 20131106 Update 2: This bug has been partially and may be globally fixed. There is still a graphics error, but it should work. -- CyBeRdrgn. Here is the latest response from the CM at SP Forum: Hi Folks, The following bugs of the Dragonarium have been fixed: -Server error after placing a dragon inside of the Dragonarium. -Dragonarium without free spots to store dragons. The affected Dragonarium's without free places have been fixed and have now their free spot. Kind regards CSA |
Date | Bug Name | Credit |
---|---|---|
20131022 | Dragon Appearance Bug | Ivan Clemente |
Platform | not specified | |
Description | Different appearance of the Nenufar Dragon. | |
Solution | Refresh the internet connection.Fix the internet connection. Reducing connectors on your internet reduce your errors or other bugs on DC. |
Date | Bug Name | Credit |
---|---|---|
20131012 | Android App Crash | CyBeRdrgn |
Platform | not specified | |
Description | Android App crashes frequently. | |
Solution | Still testing. This is a SUGGESTION.
Keep your App active on your S3/S4. If your mobile doesn't try to sleep while the App is running, it should reduce the number of crashes. "Reduce" because there's probably more than one reason it crashes. 20131130: The App is more stable now. |
Date | Bug Name | Credit |
---|---|---|
201309014 | Dragon Black Market Display Bug | Vnkh24 |
Platform | not specified | |
Description | Due to a "non-exist" dragon in the list, the 6 dragon thumbnails will not show properly (not fully 6). Depends on the position of the "non-exist" dragon in the list, it will stop showing at that point. For ex: the bugged dragon is in 4th place, so the list will show only 3 first thumbnails (crash on the 4th thumbnail) | |
Solution | 2 ways: |
Date | Bug Name | Credit |
---|---|---|
20130903 | Uncle Sam Island Onshore Bug | MazzonG4637 |
Platform | not specified | |
Description | Uncle Sam Island can be moved onshore, but cannot be returned offshore. | |
Solution | Submit a Support Ticket to SP, and wait for SP to reset its position. |
Date | Bug Name | Credit |
---|---|---|
20130901 | Deus Breeding Nest Bug | Rianza33 |
Platform | not specified | |
Description | Deus Breeding Nest not functioning:Dragons and eggs get stuck and/or no dragons can be placed for breeding. | |
Solution | The DBN was reactivated by Social Point on 9/12/2013 but is still only supported in the PC version at this time.
This is the response from the Community Manager of SP's Forum: "Thank you for contacting us. This is a known issue, the nest will get back to its main functionality soon. It had a coding problem which was affecting negatively other functions of the game, so we decided to temporarily deactivate its breeding function. Regarding the Dragons that may get stuck in it, there is a very easy solution:
CM" |
Date | Bug Name | Credit |
---|---|---|
20130829 | Crystal Bug | TheDragonaut |
Platform | not specified | |
Description | Crystal will not complete on PC. | |
Solution | Build Crystal from Mobile Device.
Update: 2013-09-14 Reports are coming in of Crystal Bug being fixed. Stand by for Global fix. :) Update: 2013-11-30 Bug is no longer present. |
Date | Bug Name | Credit |
---|---|---|
2013910 | Glowing Dragon Bug | Cool Fire Dragon |
Platform | not specified | |
Description | When feed rapidly they glow. | |
Solution | Its a graphics error. Just refresh. |
Date | Bug Name | Credit |
---|---|---|
20130829 | Broken Recruitment Counter | [[User:|]] |
Platform | not specified | |
Description | Friends are not counting for recruitment prize offers (like Uncle Sam Dragon or island events) | |
Solution | Be aware that friends must complete the following to count.
If they have done those steps & still do not show, contact Support for more details. |
Date | Bug Name | Credit |
---|---|---|
21/6/2014 | ٍStrong Dragon Bug | Power2change |
Platform | not specified | |
Description | See Screen shot
Strong Dragon egg didn't appear in the hatchery after using it and after hatching the dragon it didn't appear too. | |
Solution |
Date | Bug Name | Credit |
---|---|---|
25/9/14 | Dragoonie Bug | Cheyser the Cavelazer Blast |
Platform | not specified | |
Description | Dragoonies bought with gems (bought with real currency) were spent on Dragoonie Statue and Dragoonie Egg without I was pressing anything. | |
Solution | {{{Solution}}} |